I. General Information
The confidentiality of your personal data is a primary concern for CRISTAL ECOSISTEM S.R.L., located in Cluj-Napoca, Aleea Castanilor Nr. 1, Ap. 17, postal code 400341, Cluj County, mobile: 0758-962.776, email: office@cristal-ecosistem.ro, registered with the Trade Registry under no. J12/1462/2010, unique code RO27384159, acting as the data controller.
This document aims to inform you about the processing of your personal data in the context of using the website cristal-ecosistem.ro (“Website”).
II. Categories of Personal Data Processed
If you are a user of the Website, CRISTAL ECOSISTEM S.R.L. will process your personal data, such as: name, surname, company name, email address, and phone number, as well as any other data you directly provide during account registration or order submission through the Website. The Website operates solely as an online product catalog, and orders can only be placed after registration. No payments are processed through the website.
If you contact us via the contact form, we will process the data voluntarily provided in this context.
III. Purposes and Legal Bases for Processing
If you are a client of the Website, CRISTAL ECOSISTEM S.R.L. processes your personal data to carry out the contractual relationship between you and the company, specifically for receiving, validating, and processing orders submitted through the website, as well as for contacting you regarding these orders.
The legal basis for processing this data is the execution of the contract between you and CRISTAL ECOSISTEM S.R.L., as per the Terms and Conditions. Providing the data is necessary to process orders. Refusal to provide data may result in the inability to process your request.
Additionally, data may be processed to fulfill the operator’s legal obligations, including tax and accounting requirements, based on applicable legislation.
If you opt to receive commercial communications (newsletter), your data will be used for marketing purposes, solely based on your explicit consent given by checking the appropriate box. You may withdraw consent at any time without affecting the lawfulness of prior processing.
If you are a visitor to the Website, CRISTAL ECOSISTEM S.R.L. processes personal data you directly provide (e.g., via the contact form or newsletter subscription form) to address requests and send commercial information, based on legitimate interest or, where applicable, your explicit consent.
IV. Duration of Data Processing
Your data will be processed for the duration of your account on the Website and thereafter, as required by applicable legal obligations. Upon account deletion, data will only be retained if necessary to comply with legal obligations or to establish, exercise, or defend legal claims. If you no longer wish to receive commercial communications, you can unsubscribe at any time using the option included in each email or by updating your account settings.
V. Disclosure of Personal Data
To fulfill the stated purposes, CRISTAL ECOSISTEM S.R.L. may disclose your personal data to contractual partners (e.g., IT service providers), public authorities, or other entities involved in the operation of the Website, only to the extent legally justified and necessary.
VI. Data Transfer Outside the Country
Data may be transferred outside Romania, but only to European Union member states that provide an adequate level of personal data protection.
VII. Your Rights
Under applicable legislation, you have the right to information, access to your data, rectification, erasure (“right to be forgotten”), restriction of processing, objection, data portability, the right not to be subject to automated individual decision-making, and the right to lodge a complaint with the ANSPDCP or competent courts.
For any requests, please contact us at: office@cristal-ecosistem.ro.
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