I. General Provisions
Welcome to cristal-ecosistem.ro (“Website”). Accessing and using it implies acceptance of the following terms and conditions. The Website operator is CRISTAL ECOSISTEM S.R.L., located at Cluj-Napoca, Aleea Castanilor Nr. 1, Ap. 17, postal code 400341, Cluj County, phone 0758-962.776, email: office@cristal-ecosistem.ro, registered with the Trade Registry under no. J12/1462/2010, unique code RO27384159, hereinafter referred to as “Operator”.
II. Purpose and Scope
By using the Website, the user accepts these Terms and Conditions of Use, which regulate access to the online product catalog and the use of related services: registration, order submission (without direct payment), and communication with the Operator.
III. User Account
To submit an order, a valid account is required. You are responsible for the accuracy and updating of the provided information: name, surname, company, email, phone.
The Operator reserves the right to suspend or delete the account in case of violation of these terms or upon the user’s legitimate request (in accordance with the Privacy Policy).
Account deletion does not automatically imply the deletion of personal data; for this, the user must send a clear request to office@cristal-ecosistem.ro.
IV. Order Submission
The Website functions as a product catalog. Orders are submitted only after authentication, without financial processing through the platform.
The Operator will process orders based on the pre-contractual agreement between the parties, communicating with the user via email or phone.
The Operator may refuse incomplete orders or those that do not comply with applicable legal requirements.
V. Intellectual Property
All texts, images, graphics, and content on the Website are the property of the Operator or third parties whose rights are respected. Unauthorized use is prohibited.
VI. Liability
The Operator makes reasonable efforts to ensure the proper functioning of the Website but does not guarantee continuous, error-free, or uninterrupted access.
The Operator is not liable for damages caused by improper use of the Website, including content or orders.
The user is responsible for account security and the confidentiality of login credentials.
VII. Commercial Communications
The Operator may send commercial notifications (e.g., offers or newsletters) only with explicit consent. The user may withdraw consent at any time without affecting the legality of prior processing.
VIII. Changes to the Terms
The Operator may modify this document. In case of significant changes, users will be notified via email or through a notice on the Website. Continued use after changes implies acceptance.
IX. Applicable Law and Dispute Resolution
These terms are governed by Romanian law. Any disputes arising from the use of the Website will be resolved amicably or, failing that, by the competent courts in Romania.